Return Policy

We appreciate your business immensely .We will always do our best to exceed your expectations and bring you a unique , durable, and quality product . In the event that you are not fully satisfied , you will need to email us first for an “ Authorization to Return” with a description of your dissatisfaction , and you’ll need to return the item within 10 days of your reception of the item fot a full credit of the item to be applied against any other item in our inventory . If you want a monetary refund , we will send you your refund within 10 days of our reception of the returned item . The shipping both ways will be the responsibility of the purchaser.

In the event that the item is a trunk , it must be returned in it’s original packing and insured with the carrier . It makes good sense to pack it carefully to avoid damage. Assuming that the trunk arrives in good shape , purchase price can be applied to any other trunk in stock . If it is not exchanged , there will be a 15% handling and restocking charge applied to the monetary return to purchaser assuming that there is no damage or missing parts upon reception of the returned item. in which case the cost of repairs and value loss may be deducted from the refund.

Our goal is to have you as a happy customer , and leave you with a happy story to tell about your purchase . We desire for your purchase to bring you a smile each time you use it .